Refund Policy

This policy is short on purpose. Here is the whole of it.

First payment, 14 days

If you subscribe to a paid plan and it is not for you, tell us within 14 days of your first payment and we will refund it in full. This applies once per person, to the first payment on a subscription — it is not a recurring monthly trial.

Cancelling later

Outside that first 14 days, we do not offer pro-rata refunds for cancelling partway through a billing period. When you cancel, your subscription stops renewing, but you keep access to your plan for the rest of the period you already paid for, and it then ends rather than being refunded.

How to ask

Email support@idea-engine.studio from the email address on your account and tell us you would like a refund. We will confirm and process it back to your original payment method.

Your statutory rights

Nothing in this policy limits any consumer protection right you have under the law of the country or state you live in. Where a statutory right gives you more than this policy does, the statutory right applies.